Business Information:

Business Name: Crata AI
Email: info@crata-ai.com

At Crata AI, based in the European Union, we are committed to protecting the privacy and confidentiality of the personal information of our clients, partners, employees, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect personal information in accordance with applicable privacy laws within the European Union. By using our services or providing us with your personal information, you agree to the terms and practices described in this policy.

1. Information Collection
   1. Personal Information
      We may collect personal information, such as names, contact details, job titles, and other relevant information, directly from individuals or through third-party sources. This information is collected for the purpose of providing our data-driven strategy consultancy services, maintaining client relationships, and fulfilling contractual obligations. We also collect personal information for the intended use of analyzing and improving the user experience on our platform and developing artificial intelligence models.
   2. Storage and Analysis
      We store and analyze data using secure and trusted platforms, including HubSpot and AWS (Amazon Web Services). These platforms adhere to strict data protection standards and ensure the confidentiality and security of personal information.
2. Use of Information
   1. Service Delivery
      We use personal information to provide our data-driven strategy consultancy services to clients, including project management, analysis, and reporting. This may involve sharing information with authorized personnel within our organization and, if necessary, with third-party partners and service providers involved in delivering our services. Personal information is also used to analyze data and develop artificial intelligence models to improve our services.
   2. Communication
      We may use personal information to communicate with clients, partners, and individuals who have expressed interest in our services. This includes responding to inquiries, providing updates, sharing relevant industry insights, and delivering marketing materials. Individuals can opt-out of receiving marketing communications at any time.
   3. Legal Compliance
      We may process personal information to comply with applicable legal and regulatory requirements, such as record-keeping, reporting obligations, or responding to lawful requests from government authorities.
3. Information Sharing
   1. Third-Party Service Providers
      We may engage trusted third-party service providers to assist in delivering our services. These providers are bound by contractual obligations to protect the confidentiality and security of personal information and are authorized to use it only as necessary to perform their services.
   2. Legal Disclosure
      We may disclose personal information if required by law or in good faith belief that such action is necessary to comply with legal obligations, protect our rights and interests, investigate fraud, or respond to a court order, subpoena, or other legal process.
4. Data Security
   We implement reasonable security measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. These measures include physical, technical, and administrative safeguards, employee training, and regular security assessments. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
   We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including any legal or contractual obligations. When no longer required, we securely dispose of or anonymize the information.
6. Your Rights
   Individuals have the right to access, correct, update, or request deletion of their personal information, subject to applicable legal requirements. To exercise these rights or for any privacy-related inquiries, individuals can contact us via the means provided in Section 8.
7. Changes to the Privacy Policy
   We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised policy will be posted on our website, and the effective date will be indicated. We encourage individuals to review the policy periodically for any updates.

8. Contact Us
   If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at the following
   
   • Email: info@crata-ai.com

By using our services or providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.